Installing SuiteFiles for Outlook


You must be on the Full Suite or Pro plan to get the SuiteFiles Outlook add-in.


SuiteFiles Outlook is an add-in that allows you to save email and attachments directly from Outlook to SuiteFiles, easily attach files to email and manage email templates.

SuiteFiles Outlook Pre-requisites

The SuiteFiles Outlook add-in is supported on the Windows platform with Outlook 2013 and Outlook 2016.

The Microsoft .NET Framework version 4.6.2 is also required on the computer. If this hasn't been installed this can be downloaded and installed from  here.

Installing SuiteFiles Outlook Add-in

You can download the latest installer for SuiteFiles Outlook by logging into your SuiteFiles site, clicking on your name which will display a drop-down menu. Click on download SuiteFiles.. and then the button  'Download' under SuiteFiles for Outlook and it will start automatically.

Once it has finished downloading, you need to:

  • Close Outlook if it is open
  • Extract the content of the downloaded ZIP file to your computer
  • Run the SuiteMail.msi file
  • Restart Outlook
  • Login to your SuiteFiles account using your SuiteFiles URL and login credentials- IMPORTANT: If you have two factor authentication enabled for your Office 365 login, you will need to create an Office 365 App password and use this in the Password field. Instructions on how to create this app password can be found here - https://support.office.com/en-us/article/create-an-app-password-for-office-365-3e7c860f-bda4-4441-a618-b53953ee1183.

NOTE: SuiteFiles Outlook only works in Outlook 2013 and Outlook 2016 running Windows. Microsofts .net framework 4.6.2 or higher needs to be installed for the app to work successfully.

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